2RCLOUD Salesforce delivery

Salesforce Tech Lead for Service Cloud, Apex & LWC.

Rachid Touri

Rachid Touri

Senior Salesforce Tech Lead

250 / DAY - TJM

From Casablanca to the World

10+ years of CRM delivery across France and Morocco — now available for remote and nearshore Salesforce delivery across Europe, the Gulf and North America. I lead build streams, code reviews, Copado deployments and enterprise integrations for Service Cloud and Sales Cloud programs.

01 About

Enterprise Salesforce delivery, led with technical ownership.

2RCLOUD is the Salesforce consulting practice of Rachid Touri, Senior Salesforce Tech Lead based in Casablanca. With 10+ years of CRM and Salesforce implementation experience, I coordinate multi-developer build streams, validate technical designs, review Apex and LWC code, and govern releases across enterprise Salesforce environments — available for remote and nearshore delivery to teams in France, Germany, Spain, the UK and wider Europe, the Gulf (UAE & Saudi Arabia), the United States and Canada.

Current role
Tech Lead at Capgemini
Core clouds
Service Cloud & Sales Cloud
Release stack
Copado, Git, Bitbucket, Jira
Integration
REST / SOAP, MuleSoft basics, Talend
02 Experience

Salesforce experience & education.

Salesforce Tech Lead — Freelance

Capgemini. Jira coordination, developer task assignment, Copado deployments, architecture review, code review, and Sales / Service Cloud delivery using Apex, LWC and Aura.

StellantisVolkswagenService CloudCopado

Senior Salesforce Consultant

TNP Consultants. Apex, Visualforce, Lightning components, environment configuration, backup tooling, Xplenty jobs and integration reliability for enterprise CRM programs.

Alain AfflelouArcelorMittalINWICEVA Logistics

Salesforce Consultant

D&A Technologies. Requirements analysis, delivery planning, sales processes, KPI dashboards, acceptance and non-regression testing, and Talend batch integration between Salesforce and JDE.

Vivo EnergyMatforceSaham AssistanceAlmapack

Software Engineering Degree

ENSIAS — École Nationale Supérieure d'Informatique et d'Analyse des Systèmes, Rabat.

Bachelor's, Mathematics & Computer Science

Casablanca.

03 Certifications

Licenses & certifications.

View Salesforce Trailblazer public profile — all certifications verified
Certified

Salesforce Platform Developer I & II

Apex, LWC, metadata-driven development and platform automation.

Show credential
Certified

Salesforce Platform App Builder

Data model, security, automation, Flow and platform configuration.

Show credential
Certified

Salesforce Administrator & Advanced Administrator

Access model, profiles, permissions, sharing rules and governance.

Show credential
Certified

Salesforce Certified Service Cloud Consultant

Enterprise case management, support flows, communities and chat.

Show credential
In preparation

Salesforce Architect

Architecture path in progress for enterprise solution governance.

04 Services

Salesforce specializations.

01

Service Cloud & Sales Cloud

Design and implement support, sales, case-management and CRM workflows with enterprise governance, security and maintainability in mind.

Stellantis · VW · CEVA
02

Apex, LWC, Aura & Visualforce

Build custom Salesforce features with Apex, SOQL/SOSL, Lightning Web Components, Aura, Visualforce, Flows and reusable technical patterns.

Hands-on delivery
03

Copado Release Governance

Manage deployments through Copado, Git and Bitbucket while enforcing release discipline across build, UAT and production environments.

Build-stream control
04

CRM Integrations & Data Flows

REST/SOAP integrations, Talend batches, Xplenty jobs, MuleSoft basics and Heroku Connect patterns for reliable CRM data exchange.

API & ETL delivery
05

Technical Leadership & Code Review

Coordinate Jira delivery, assign work to developers, validate technical designs, review code and keep teams aligned through Agile Scrum.

Senior ownership
AuditArchitectureBuildReleaseSupport
05 Stack

Core skills.

Leadership

Salesforce Tech Lead

Service Cloud, Sales Cloud and CRM delivery governance for enterprise teams.

Backend

Apex & SOQL

Robust Apex services, SOQL/SOSL optimization, triggers, batches and test coverage.

Frontend

LWC & UI

Lightning Web Components, Aura migration, Visualforce support, reusable UI patterns.

Integration

REST / SOAP

Salesforce API design, middleware coordination, Java/JEE services, secure exchange.

Automation

Flow

Declarative automation, approvals, validation logic and admin-friendly processes.

DevOps

Copado & Git

Release readiness, Git/Bitbucket flows, Jira coordination and deployment control.

Data

Data & ETL

Talend, Xplenty, SQL and Salesforce data migration for reliable CRM operations.

Quality

Code Review

Technical design validation, secure review habits, maintainable delivery standards.

06 Work

Selected case studies.

PSA Groupe — Salesforce CRM architecture implementation

PSA Groupe — Service Cloud architecture

Enterprise CRM architecture and delivery across Stellantis brands: case management, automation and release governance.

Service CloudApex / LWCCopado
Volkswagen Group headquarters — Salesforce CRM implementation

Volkswagen Group — Sales Cloud & Service Cloud

Sales Cloud and Service Cloud implementation for the Volkswagen Group automotive CRM: territory management, case routing and API integrations.

Sales CloudService CloudApex
07 Proof

Enterprise delivery proof.

Build governance

Multi-developer coordination

Jira delivery, task assignment, technical design review and code review for enterprise streams.
Release discipline

Copado & Git control

Environment governance and release management across build, validation and production orgs.
Integration

APIs, ETL & connected data

REST/SOAP, Talend, Xplenty, MuleSoft basics and Heroku Connect for reliable data movement.
Worked with 20+ enterprise brands
CEVA Logistics ArcelorMittal PSA Group Alain Afflelou Matforce
08 Rate

Daily rate.

250 / day

Daily Rate is the English term for the French TJM model. Scope, duration and cadence confirmed before kickoff. Billing in EUR, USD or AED by arrangement.

  • Salesforce Tech Lead delivery day rate
  • Service Cloud, Apex, LWC & integration support
  • Copado, Git & release governance
  • Technical design validation & code review
  • Remote & nearshore: France, Europe, UK, Gulf, US, Canada
Book a Salesforce day
09 FAQ

Salesforce questions.

Salesforce consulting, Service Cloud and Sales Cloud implementation, Apex development, LWC development, Copado release governance, CRM integration, code review and offshore Salesforce support.

Yes. Rachid Touri has delivered Salesforce programs for French enterprise clients including Stellantis, Volkswagen, ArcelorMittal, CEVA Logistics and Alain Afflelou, working from Casablanca and with French delivery teams.

Yes. 2RCLOUD manages Copado deployment discipline, Git and Bitbucket coordination, environment promotion, release readiness and technical validation before production deployment.

The Salesforce Tech Lead daily rate is €250 per day for senior delivery covering Service Cloud, Apex, LWC, integrations, Copado release governance and code review.

The core stack includes Apex, LWC, Aura, Visualforce, Flows, SOQL/SOSL, Metadata API, REST/SOAP APIs, Service Cloud, Sales Cloud, Communities, Data Loader, Talend, Xplenty and Heroku Connect exposure.

Yes. 2RCLOUD is based in Casablanca and is available for remote and nearshore Salesforce delivery across Europe, the Gulf and North America — including Germany, Spain, the United Kingdom, the United States, Canada, the UAE and Saudi Arabia. Engagements run as daily-rate Tech Lead support, Apex and LWC build, Copado releases and CRM integrations, aligned to your time zone.

10 Contact

Let's discuss your Salesforce roadmap.

Remote & nearshore Salesforce Tech Lead delivery for France, Europe, the Gulf and North America. I work across your business hours — CET, GMT, EST and Gulf (GST). Typical response within one business day.

Chat